Monthly Archives: December 2011

Merry Christmas and Happy New Year from WebRatio!

WebRatio meets Bruce Silver (and vice versa)

It’s always a pleasure when someone speaks positively about WebRatio spontaneously.  It’s even better if that person is someone of noted significance in the market. I am speaking of Bruce Silver, an independent professional, considered to be one of the

The Social Side of BPM

The success of Social Networks has demonstrated the centrality of communities of practice, whereby users can interact with the service providers and among themselves, to be informed, share experience, and express their opinion on the quality of a service. This